The workshop series is designed to develop competencies of local and overseas library professionals working in the information industry and library world.

Workshop 1: Library Functions, Management & Services

Date: 19 & 20 September 2011
Time: 9am to 5pm
Fee: $585 (inclusive of 7% GST)

This workshop provides a broad overview of library functions and management, and highlights development trends in the library industry. Topics include the importance of innovation in the library setting and key competencies of a library staff. It also introduces ideas and concepts on customer service & service excellence to help you to measure, challenge and improve the service quality in the library.

Workshop 2: Library Promotion & Marketing

Date: 3 & 4 November 2011
Time: 9am to 5pm
Fee: $585 (inclusive of 7% GST)

Marketing is essential in this day and age of the attention economy. There is no exception in the library world. Learn how NLB manages and measures its publicity and promotion campaigns. The programming arm of the NLB will share the use of its successful "Go Marketing" matrix in defining marketing strategies. They will also touch on the use of new media as an enabler in marketing.

Workshop 3: Organising Library Collection & Collection Policy

Date: 11 & 12 October 2011
Time: 9am to 5pm
Fee: $585 (inclusive of 7% GST)

The core of a library is its collection. A well organised collection allows for both physical and intellectual access.Having a library with the right collection is the outcome of a long process of policies and procedures; of detailed analyses of various factors such as the library users and their information seeking behaviours, of library types and library design principles. In this workshop, you'll learn how cataloguing can help in organising a library collection and how policies can keep them organised.

Workshop 4: Reference Enquiry & Tools

Date: 14 & 15 November 2011
Time: 9am to 5pm
Fee: $585 (inclusive of 7% GST)

A librarian’s role in providing readers with physical and intellectual access to information has become more and more critical over the years. It has become more challenging as the face-to-face reference enquiry services have evolved to include virtual services. In this workshop, you'll learn the knowledge and skills to run the reference enquiry service. Topics include reference interview skills, search process, and specific subject knowledge. You will also learn the different information sources (print and non-print) on Singapore.

Workshop 5: Information Search Skills

Date: 28 & 29 September 2011
Time: 9am to 5pm
Fee: $585 (inclusive of 7% GST)

In searching the Internet for information, you may experience 'high recall', in which a large number of 'hits' from a search is retrieved. You are likely more interested in getting 'high precision' for a list of materials that is highly relevant to your research. This workshop shows how you may fine-tune your search strategies to accurately describe your research topics using keywords or subject headings. Proper citation techniques are also covered.

Workshop 6: Database Search Skills

Date: 11 & 12 January 2012
Time: 9am to 5pm
Fee: $585 (inclusive of 7% GST)

Electronic databases hold vast amount of information that is accurate, authoritative and current. As a librarian you need to master these sources to be able to help patrons meet their information needs faster. In this workshop, you'll learn how to access NLB's eResources and use effective search skills to locate the required information. Get acquainted with the eResources and their usefulness, and be ready to recommend them to your readers.

Workshop 7: Information Packaging Skills

Date: 23 & 24 February 2012
Time: 9am to 5pm
Fee: $585(inclusive of 7% GST)

One may easily 'Google' to get a list of suitable links to follow. However it will be a feat to 'Google' one's way to packaged information that precisely meet one's research needs. What Google cannot, the Information Professional can. Library information products such as new arrival lists and thematic resource and subject alerts increase customers’ awareness and use of the library resources. In this module, you'll learn how to gather and validate information and turn them into knowledge for your patrons.

Workshop 8: Using Social Media: How to Create Impact for Professional and Personal Development

Date: 9 March 2012
Time: 9am to 5pm
Fee: $400 (inclusive of 7% GST)

Businesses are reaching out to consumers, old and new, through social media. Writing for social media, however, is a different ball game to traditional media. Learn, unlearn and relearn the desired writing techniques and make your writing appealing to your targeted audience. Get to know the different approaches and techniques for blogs, podcasts and vodcasts, and pick up tips on making your blog post stand-out in a RSS reader, and using Creative Commons.

Certification

After successful completion, you will receive a Certificate of Achievement (COA) for each Workshop completed.

Notes

• Workshop fee is inclusive of 7% GST.
• Workshop fee is to be paid in full before the commencement of the Workshop.
• All cheques should be made payable to “National Library Board”
• The NLBA reserves the right to make amendments to the workshop schedule, fees, workshop & venue when necessary.

NLBA supports The Library Association of Singapore (LAS) Professional Development Scheme (PDS) and the PDS points apply.